IG: @Captainhookglassart NO DMS
email: Hookglass1@gmail.com *ONLY WAY TO REACH ME
ONCE YOU USE YOUR GLASS IT IS NOT RETURNABLE. ONLY NEW GLASS THAT HAS NOT SEEN WATER CAN BE RETURNED.
About Me: Based out of Westchester NY, Captain Hook Glass Art has been producing quality custom glass since 2017. My name is Brandon, graduated with a BoS from Stony Brook University. We focus on making FUNCTIONAL GLASS. This being said, Borosilicate glass comes naturally with air bubbles, among other “Imperfect” cosmetic issues, meaning each piece is unique. We feel that borosilicate glass should be enjoyed in its raw form with some of its imperfections. For us, this includes tool Marks, sodium flare, small bubbles, and vertical bubbles when they cannot be removed or is a concept piece. However, most of the glass used in general does have something cosmetic somewhere, and we will not sandblast them to cover the “flaws”. Made and dreamed by a human, and made for functional purposes first, nothing is meant to be perfect.
Being an avid glass collector in college, I was frustrated not only at the unprofessionalism of the shops, but how difficult it was to contact, order, and support my favorite artists. I am happy and proud to offer the largest selection of modular, function focused custom tubes in the world. I am aiming to provide a simple, and straightforward user experience in customizing your glass with prompt customer service through E-Mail. Color Charts, FAQs, and the rating chart I believe will help many people find which type of tubes are best for them. With thousands of happy customers across the globe, I am proud and honored to continue to make function focused glass art for people to enjoy.
Discreetly packaged, and secure shipping.
Duplicate order error- Wait 30 mins to 1 hour and try again
Order failed / Declined- Must use billing address to checkout or it will decline, also check for typing errors.
Sometimes customers banks try to protect your account if someone used your lost card or otherwise, and overall make sure its you ordering it. This can be solved by calling your bank or using the banking app and authorizing the transaction online by captain hook glass art.
CAN/Intl ONLY*** If you must ship to a different location than your billing address, send me a picture of your ID to confirm that the address matches the billing address, and that it is in fact you ordering. Then I can send it elsewhere for you. You MUST use your billing address to checkout for international orders.
MORE FAQ BELOW
Bottoming Out: This occurs when all the water in the tube has traveled upwards, not allowing the bottom most perk to function properly due to lack of water. This is not necessarily a bad thing, as some of my favorite designs bottom out naturally. However, some other designs like the net to buoy thrive with a drain. The main way to avoid this and have a continuous functioning rip the entire time, is to use a drain to recycle the water from the top of the tube to the bottom of the tube.
Grids: The holes on the art type, they can be clear or colored. 180 means they go halfway around, and 360 all the way around.
Bridge Color: The Bridge color of your choice for the support located between the 18mm and the main body of the tube.
Hook Color: The hook color of your choice for the hooks located on the outside & inside of the tube. Some tubes do not have hooks on the inside.
Bottom Art Type: The art style that is placed inside of the tube, prices are based off of difficulty.
Front Facing or Rear facing: Grids will face (front) towards the 18mm fitting, or grids will face away from the fitting (rear)
Drain Upgrade: makes a whole new style of tube where the art type continuously functions, and doesnt let the art type run out of water when functioning.
Colored Grids: choosing a color will make your art type or style you selected have colored accents. Choosing None will be clear.
Colored Marble: marble color of your choice placed on the outside of the tube. For decoration.
Matching Hook: Shorthand for matching the base color and hook color of an 18mm 3 hole hook to the selected bridge and Hook color.
Matching Dry Catch: Shorthand for matching the base color and hook color of an 18mm 3 hole Dry Catch to the selected bridge and Hook color.
Fumed Lip/Base: Silver Fumed lip or base, color varies white yellow orange green and blue, and is different in sunlight or bright white light vs normal indoor lights. Economical option to add a lot of color to the glass.
Base Accent: Color accent on the Base/Foot at the bottom, you pick the color. If none, then it will be clear.
Lip Accent: Color accent on the mouthpiece at the top, you pick the color. If none, then it will be clear.
Booty Accent: Only available on tubes with nets or nattys. Color accent below the perk, between the main body and the foot.
Splashguard: optional but not recommended. 3 Pinch, 6 pinch both do well to hold ice, Buoy or Raft Splash is not recommended for ice but to stop splash from water.
Spiral Upgrade: Makes the hook a spiral.
1.5 Perks: These are all placed above the single perks in order to give it just a little bit more natural diffusion yet not as much as a double. I highly reccomend this option. 3 Pinch is great, 6 and 9 pinch have increasing diffusion as it goes up. Important to note this is not a splashguard pinch its placed specifically to affect the function. Restriction 1.5 is just another variation of the 1.5 and works very well.
Hollowfoot: Makes the foot on the bottom hollow, holds much more water allowing for a longer session and a unique function thats not found in the normal foot for natty perks and the snub. All the rest of the HF ones are the same as the straight just aesthetically different.
Opal: Encased opal placed on tube, cosmetic.
Reduction Band: Decorative Band around the middle of the glass with two rings and a small restriction.
Base Size for slides: Size of the slides main compartment.
Base Color for Slides: The color of the main compartment.
Peg Leg: A small marble on the side of the slide.
Beveled Lip: Makes the slide have a beveled lip, works best on small pack slides. Highly reccomended.
Water Levels are up to personal preference, I suggest trying every water level until you find your favorite. In general as a rule, the more water the more chuggy it will be, however, sometimes there is too much resistance due to the weight of the water. Not only that but likely the more water the more chance of splash near the mouthpiece.
3 Hole vs 4 Hole slides, 4 Hole has more airflow, I do prefer the 3 pinch / 3 hole though. In my opinion the 3 hole allows for more of a snapping feeling, as where the 4 hole can add more of an airy experience to the tube. However, the best is to have both rotate them out to find which ones you like best.
Singles are the easiest to clean besides the musket which is medium difficulty. The doubles are medium difficulty yet still is not too bad fairly easy to clean. The Barrel Variations are the most difficult to clean, and the 3 perk + drain is just slightly more difficult than the doubles.
These tubes were made and tested in order to make sure of their high quality design and function, especially during extended heavy use periods.
Prices are in USD.
Further common Questions: FAQ
When did my tube ship?
-Shipping days are Monday & Friday. Customs are generally 4-10 business days M-F for customs, no holidays.
When will i get tracking?
-immediately when it ships!
What size are the full size tubes?
– 4mm thick
What does 2NDS or display model mean?
it means it has scratches or a general defect, all aesthetic ones only, fully Functional.
Can you ask for a specific height?
What will happen if you email for a status update?
-You will get a status update, however I am a one man team working as fast as I can, next step in your order from processing is the tracking sent to your E Mail. Custom orders are 4-10 business days generally.
Can you send me a picture of the custom?
– No due to the volume of orders it is not possible for me to photograph and send out photos.
Can you send me a picture of X color?
– Try the color chart, most accurate and updated frequently.
I didn’t get an email confirming my order?
-likely a mistake in typing, or sent to the junk box. email me at firstname.lastname@example.org for assistance.
How can I use my tracking?
– Tracking allows you to watch it getting updates till it gets to the destination. Use USPS tracking, or USPS/GlobalPost for Intl Orders. During holiday months packages have been up to 2 months late in the past, but they always show up.
How to purchase internationally?
-Prices in USD, site will convert your Currency to USD automatically after checkout, you pay in USD.
If you have trouble Email Me at Hookglass1@gmail.com
*** No Etransfer.
How is the art packaged?
-Discreetly, Plain brown box, with an abbreviation on return address.
When can I expect my order?
-4-10 business days for custom,
– Ready to ship will be shipped out next available shipping day, Mondays or Fridays.
– If you order during a SALE expect a slightly longer wait due to volume.
Clear glass is cheaper?
-Clear and color are the same price throughout the site for hook/bridge/base color.